As we are experiencing higher than normal call volumes, we encourage guests with upcoming reservations to please refer to our Travel Entry Requirements page.

Cookie Policy


Our website (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.



A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.



A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.



A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.



When you visit our website for the first time, we will show you a pop-up with an explanation about cookies and a link to our cookie policy. Our cookie policy contains details on “how to disable cookies” if you wish to. Please note that disabling or rejecting the use of cookies on our website may result in some pages becoming inaccessible or not functioning properly.



We have made agreements about the use of cookies with other companies that place cookies. However, we cannot guarantee that these third parties handle your personal information in a reliable or secure manner. Parties such as Google are to be considered as independent data controllers. We recommend that you read the privacy statements of these companies.




Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.



This type of cookies helps us understand how our website is being used, mainly for analytical purposes, so that we can work on providing an improved user experience.


Cookies used for this purpose do not collect information that identifies a user, but the data is aggregated and made anonymous.



We sometimes use tracking pixels that set cookies to assist with our marketing and delivery of online advertising.


Cookies are widely used in online advertising. We and our advertising partners can’t gain personally identifiable information from these cookies.


By better understanding what our audiences are interested in, we can more efficiently promote our products and services. For example, if you have looked at certain pages on our website we might want to highlight or give information about a particular service or product to you.


The technology to do this is made possible by cookies and as such we may place a ‘remarketing cookie’ during your visit. We are unable to proactively reach out to you personally as the process is anonymized, but you can opt out of these cookies at any time.



On our website we have included buttons for Facebook, Twitter, YouTube, Instagram and Pinterest to promote webpages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks. These buttons work using pieces of code coming from these social networks themselves. This code places cookies. These social media buttons also can store and process certain information, so a personalized advertisement can be shown to you.


Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible. Facebook, Twitter, YouTube and Instagram are located in the United States.


Provider Cookie Name Cookie Retention Cookie Purpose
Call Tracking Metrics __ctmid 1 month Targeting/Advertising
Call Tracking Metrics __ctmid 1 month Targeting/Advertising
Quantcast __qca 1 year Quantcast collects information sent to us by browsers that encounter our Tags, including, for example, browser type, browser time, time of access, screen resolution, IP address, referring site URL, current site URL, and search strings. Some information that Quantcast collects is configured by website publishers.
Google __utmzz 6 months Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.
Google __utmzzses Session Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.
Facebook _fbp 3 months Targeting/Advertising
Google _ga 2 years Used to distinguish users.
Google _gat_UA-6743596-1 1 minute Used to distinguish users.
Google _gcl_au 3 months Google Conversion Linker. Used to take information from an ad for access outside of the landing page for attribution.
Google _gid 1 day Used to distinguish users.
TV Squared _tq_id.TV-54450954-1.5585 2 years These cookies are used to enable optimisation of TV advertising by tracking sessions and conversion timings in relation to TV ad spot air times.
First Party ASP.NET_SessionId Session Unique Session ID for the Client Browser
Facebook fr 3 months Encrypted Facebook ID and Browser ID
First Party initialTrafficSource 2 years Targeting/Advertising
Quantcast mc 1 year A value of a third-party cookie set in the domain which is a domain managed by Quantcast; the third-party cookie appears in the browser as a cookie named “mc”
Google NID 6 months Most Google users will have a preferences cookie called ‘NID’ in their browsers. A browser sends this cookie with requests to Google’s sites. The NID cookie contains a unique ID Google uses to remember your preferences and other information, such as your preferred language (e.g. English), how many search results you wish to have shown per page (e.g. 10 or 20), and whether or not you wish to have Google’s SafeSearch filter turned on.
ra_ref 6 months Targeting/Advertising
Google RT 1 week Targeting/Advertising
Facebook sb 2 years This cookie is being used by Facebook.
First Party visitorSegment 3 months Targeting/Advertising

Personal information does not include:


Publicly available information from government records.

De-identified or aggregated consumer information.

Information excluded from the CCPA's scope, like:

health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data;

personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act (GLBA) or the California Financial Information Privacy Act (CalFIPA), and the Driver's Privacy Protection Act of 1994 (DPPA).


You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.



If you have any questions about our Privacy Policy, cookies or about how we process your personal information, including any requests, queries or complaints, please contact us either by:


Email to

Telephone at 1.888.626.0996

Post to 26010 Mureau Rd, Calabasas, CA 91302

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