Employment Opportunities

Are you seeking a position with an organisation that truly acts in accordance with its values and demonstrates them each day through personal commitment and leadership? At AmaWaterways, our values drive how we work and why we achieve so much together.

EU AVAILABLE POSITION:

Our highly trained, professional Cruise Managers are selected for their knowledge and expertise and are with our guests from the moment they begin their river cruise and land vacation until they board their transfer for home. The smooth operations entail the below tasks.

Essential duties and responsibilities include the following. Other duties may be assigned

  • Executes the agreed and scheduled itinerary and program.
  • Coordinates all daily activities both on and off the ship.
  • Manages port talks, announcements, and presentations.
  • Confirms and adjusts services with suppliers and entertainers.
  • Edits onboard program “Daily Cruiser”.
  • Performs quality control onboard and ashore.
  • Manages guest relations.
  • Oversees crisis management during high and low water, traffic, delays, and other various emergencies.

Profile/Requirements

  • Extensive knowledge of European river cruise ports and destinations desired.
  • Work experience as Cruise Manager, Tour Guide/Tour Manager or similar field.
  • Experience in leading large tour groups.
  • Excellent writing, communication, and public speaking skills in English, other languages are a plus.
  • Ability and willingness to travel and to work on a flexible schedule.
  • Ability to take decisions autonomously at short notice and take responsibility.
  • High willingness to learn and be open for changes in areas of responsibility to be able to keep up with the dynamic environment of river cruising.
  • Dynamic, patient, warm personality and team player with a positive outlook.
  • Knowledge of European history, architecture, and cultures.
Do you live in Europe and are interested in becoming part of the AmaWaterways family? Please send your application to Maria Teresa at HRBasel@AmaWaterways.com.

Job Summary: The position entails overseeing the gift shops aboard AmaWaterways vessels, including the selection and purchase of items sold.

Essential duties and responsibilities include the following. Other duties may be assigned

  • Understands our guests shopping behavior and orders gift shop merchandise accordingly.
  • Handles price and condition negotiations with suppliers.
  • Prepares and distributes souvenirs including labeling.
  • Plans the displays of merchandise in the onboard shops.
  • Decides which products to put out for display at any given time.
  • Plans and implements promotions.
  • Strives to achieve maximum sales results and provides superior quality customer experience.
  • Takes care of the accounting, reporting, supplies, and logistics involving gift shop items.

Profile/Requirements

  • Substantial knowledge in the sales field work.
  • Strong retail merchandise management and accounting skills.
  • Knowledge of European river cruise ports and destination desired.
  • Excellent writing and communication skills in English and German, French is a plus.
  • Ability and willingness to travel, work on a flexible schedule including weekends.
  • Ability to make decisions autonomously and take responsibility.
  • High willingness to learn and be open for changes in areas of responsibility to be able to keep up with they dynamic environment of river cruising.
Please send your application to Maria Teresa at HRBasel@AmaWaterways.com.
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